Upsell By Day/User report should list only UPSELL from one room type to a higher Room Type
umesh parhi
started a topic
over 4 years ago
UPSELL would mean upgrading the guest from a room type of one level to a higher level. As you can see in the attached screenshots, Standard Double, Standard Twin, Standard Triple are all of the same level. Therefore, moving a guest from one room type to another within the same level should not be considered as as UPSELL. However, the Upsell By Day/User report shows such moves as UPSELL. Can this be changed so that it lists only true upsells and not any room type change? Alternatively, this report can remain as it is with the name changed to Room Type change report and a new report can be created which will list true UPSELLS.
UPSELL would mean upgrading the guest from a room type of one level to a higher level. As you can see in the attached screenshots, Standard Double, Standard Twin, Standard Triple are all of the same level. Therefore, moving a guest from one room type to another within the same level should not be considered as as UPSELL. However, the Upsell By Day/User report shows such moves as UPSELL. Can this be changed so that it lists only true upsells and not any room type change? Alternatively, this report can remain as it is with the name changed to Room Type change report and a new report can be created which will list true UPSELLS.