Reverse DIrect Bill
Hi Chua,
Bills are "locked" once they are direct billed, but you can easily correct mistakes.
You can also make adjustments to folios within the A/R functionality. While this is not "reversing" it does give you a chance to correct most errors this way.
You could also create another bill window via bill routing with the entity as the responsible party. Then, post an adjustment and Direct Bill that adjustment.
Kind Regards,
Julia
Sioux Falls ClubHouse would also appreciate the option to UNLOCK an invoice's bill if direct bill is selected for payment method. The adjustments is not ideal for having to remove and repost if attached to an incorrect account or if decided by the company that guest should have paid their own with credit card provided at check-in.
And also from the A/R account when you make adjustment then you can send only an information folio and not the invoice.
Invoice can be created only when the guest will pay and payment will be added on the a/r account.
It will be better to allow us to void and repost and make correction of the direct bill on the secobd window of guest invoice and send the right one to the company.
2 people like this idea
Are we able to reverse a direct bill if it's accidentally DB wrongly?