Reverse DIrect Bill

Are we able to reverse a direct bill if it's accidentally DB wrongly?


1 Comment

SNT Team

Hi Chua,


Bills are "locked" once they are direct billed, but you can easily correct mistakes.


You can also make adjustments to folios within the A/R functionality. While this is not "reversing" it does give you a chance to correct most errors this way.


You could also create another bill window via bill routing with the entity as the responsible party. Then, post an adjustment and Direct Bill that adjustment.


Kind Regards,


Julia

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