Implemented

Invoice language

Verena Kathrin Weikartschläger | Schani Hotels

started a topic about 5 years ago

Dear SNT team,

if I want to see or print an invoice directly from the guest bill, it always selects the system default language instead of the guest language in his guest card. This doesn't really make sense. When sending it to his email address, the correct language is taken from his guest card.

Example:

Guest comes to the front desk requesting an information invoice. Guest language is set to English.
System default language is German.
We want to print the invoice by clicking on bill & charges - invoice - and the system shows German instead of English.
As I don't want to print the invoice for myself, but for the guest, it would be better if the pre-selected language is the guest's language (English in this case).

Best regards,

Verena

Hotel Schani Wien

1 Comment

Nicki Dehler

said about 5 years ago

SNT Team

Hi Verena,

Thank you for using the feature forum. What you are describing above should be working in our system, so I have forwarded your post to our support team for review. We are looking to address this for you soonest.

Thanks,

SNT Product Team