Amount After tax
We are having a similar issue with an OTA that is sending both Before and After Tax Rates.
OTA is: LASTROOM.com and we are getting the CSV to StayNtouch via SITEMINDER our channel manager. Unfortunately, StayNtouch are picking up the Before Tax rate and they are not able to differentiate and choose the after Tax rate that we need...
Hello Georgios,
Thank you for your reply. There are OTA's that are sending the Amount after tax and that is being read into Rover correctly. Is the issue then that our website and Expedia are sending both and Rover can't differentiate?
Yes, that is the Issue I guess. In our case, we are getting all the bookings via Siteminder our Channel Manager. All OTAs except one (lastminute.com) are sending only the Amount after Tax that works for us.. Lastroom is sending 2 rates the Before and After Tax.
Unfortunately, although Siteminder is sending both rates - Rover is only copying the first-rate that happens to be the Before-tax one...
Yes, here the same Problem with Siteminder/Rover. Our IBE rate from Booking-Button is affected
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Would it be possible to read the Amount after Tax regarding bookings from our own website and Expedia and use that rate in the reservation?
Our channel manager is sending both Amount before tax and Amount after tax in the CSV export, so that should not be an issue.
Look forward to hearing from you, thanks.
Kind regard,
Marijke Attema