allow guests without credit card to use auto deposit

we use the auto deposit function for guests who book through booking.com, expedia, etc. and it has been a huge time saver for our staff.

however, the auto deposit only works with credit cards and not other payment types which means it is not possible to use it for our airbnb guests. please change the logic so that we can auto charge airbnb guests to our airbnb payment type (which is not a credit card: we don't receive credit card info for airbnb customers). this would save our staff additional time by not having to charge each airbnb customer their balance to the airbnb payment method.

1 Comment

Forum User

hi - just checking in on this as it would be a huge time saver for those of us using airbnb as a channel to not have to go through and manually charge all upcoming arrivals. if we don’t do this prior to a guest arriving, when they use the self check-in they get a warning that they owe us money which confuses guests (who have already paid their fee directly to airbnb). 

Login or Signup to post a comment