Amending rate adjustment/refund comments to be visible in the Financial Transactions - Adjustment Report
A
Anouk Willems
started a topic
over 5 years ago
We would like to request a change in how comments are visible across different reports. Attached are two screenshots - one from a refund made on a guest's stay card and the matching adjustment report. As you can see on the charges on the guest card, there are comments added for the reason of refund. For our night audit team it would be really helpful if those comments will also be shown on their financial transactions adjustment report, so they know why the charges were made. Is this a possibility? Thank you for the consideration! Cheers, Clara Reservations & Communication Zoku
We would like to request a change in how comments are visible across different reports.
Attached are two screenshots - one from a refund made on a guest's stay card and the matching adjustment report.
As you can see on the charges on the guest card, there are comments added for the reason of refund.
For our night audit team it would be really helpful if those comments will also be shown on their financial transactions adjustment report, so they know why the charges were made.
Is this a possibility?
Thank you for the consideration!
Cheers,
Clara
Reservations & Communication Zoku