Zest Station: Record CC's as CHIP not Swiped
2 CommentsSorted by Oldest First
Richard Lujan
said
over 5 years ago
Can the wording in the log be updated to CARD PRESENT instead of SWIPED ?
The issue is for contested transactions, "swiped" incorrect since it's used regardless of actually swiped or chip read
We should also check what PA-DSS/PCI is recommending for this
I totally agree that CARD PRESENT would be a much better description than SWIPED. In the context of the PDS2 regulations it appears essential that this information is available in SNT, and that it can be retrieved easily.
4 people like this idea
On Zest Station a guest will begin their check-in process. During this check-in the guest will get to the Card Swipe screen, and in this case the guest will either swipe or insert their CC at the EMV terminal. The current StayNTouch log in Rover does NOT record the entry method of the payment on the activity log as CHIP. The CC rules are fairly clear that CC's must use the CHIP as if there is fraud claimed, the hotel loses, no questions asked. This was submitted to Development against ticket 19789, but was deemed to be a feature request that needs to be put onto the roadmap. This is for the Farmer's Daughter and other users of Zest Station.