In order to better highlight feature updates that are heavily requested by clients, we are introducing a new "You Ask... We Listen" forum for such requests. First up, we're introducing two new changes to Rover Room settings that have been in the works for some time. If you have any questions about these changes, please contact Customer Support.
Accompanying Guests Show in Group Rooming List
On the group rooming list screen, accompanying guests now show as a separate reservation record the same way they do on the reservation search screen. The avatar for these reservations indicates they are accompanying guests, and the reservation details for these records are the same as the primary guest.
The room number assigned for these reservations shows as assigned for all guests attached to a reservation. When navigating to the stay card from the accompanying guest card, the user will be directed to the guest card of the primary guest. The guest card screen for the accompanying guest will be the same as the guest card for the primary guest, and any changes to either guest are reflected on the stay card.
When sorting by guest name, all primary and accompanying guests are listed.
Check-in Not Allowed for Rooms Set to Out of Service
Previously, there was no restriction against checking in a room when in Out of Service status. Under new functionality, check-in is not allowed for Out of Service rooms. An error message now displays (as with Out of Order rooms) when attempting to check in an Out of Service room.
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ROVER ROOM CHANGES
In order to better highlight feature updates that are heavily requested by clients, we are introducing a new "You Ask... We Listen" forum for such requests. First up, we're introducing two new changes to Rover Room settings that have been in the works for some time. If you have any questions about these changes, please contact Customer Support.
Accompanying Guests Show in Group Rooming List
On the group rooming list screen, accompanying guests now show as a separate reservation record the same way they do on the reservation search screen. The avatar for these reservations indicates they are accompanying guests, and the reservation details for these records are the same as the primary guest.
The room number assigned for these reservations shows as assigned for all guests attached to a reservation. When navigating to the stay card from the accompanying guest card, the user will be directed to the guest card of the primary guest. The guest card screen for the accompanying guest will be the same as the guest card for the primary guest, and any changes to either guest are reflected on the stay card.
When sorting by guest name, all primary and accompanying guests are listed.
Check-in Not Allowed for Rooms Set to Out of Service
Previously, there was no restriction against checking in a room when in Out of Service status. Under new functionality, check-in is not allowed for Out of Service rooms. An error message now displays (as with Out of Order rooms) when attempting to check in an Out of Service room.