We send the email herunder recently and it turneds out this is not possible in Stayntouch yet. Could you please enable this feature? Thanks!
''Good afternoon.
We would like to know if we can splis city tax in SNT on the billing? We have made connection with a new OTA. They charge the guest for the Roomrate and VAT. This we can charged at time of booking via a virtual credit card, however the city tax needs to be paid by the guest upon check-out. The amount we are allowed to charge on the virtual credit card is a net amount, so minus commission. The guest should not see this net rate.
The idea is to set-up a routing for roomrate to be put on billing 2 and the city tax on billing 1, so that the guest only pays for the city tax and will not see the net room rate. however colleagues informed me this is not possible. Do you know if there is a way to make this work and if not how we can resolve this?''
Good afternoon,
We send the email herunder recently and it turneds out this is not possible in Stayntouch yet. Could you please enable this feature? Thanks!
''Good afternoon.
We would like to know if we can splis city tax in SNT on the billing? We have made connection with a new OTA. They charge the guest for the Roomrate and VAT. This we can charged at time of booking via a virtual credit card, however the city tax needs to be paid by the guest upon check-out. The amount we are allowed to charge on the virtual credit card is a net amount, so minus commission. The guest should not see this net rate.
The idea is to set-up a routing for roomrate to be put on billing 2 and the city tax on billing 1, so that the guest only pays for the city tax and will not see the net room rate. however colleagues informed me this is not possible. Do you know if there is a way to make this work and if not how we can resolve this?''
Thanks!
Kelly