Implemented
Delete credit cards from staycards
6 CommentsSorted by Popular
With the privacy laws as they are today and how people are stealing credit card information we need to be able to completely remove a credit card from an account. This should be a priority for the development team since it can result in errant charges and lawsuits for our business. Please address this quickly. Thank you
Also, in case a part of the reservation is pre-paid with a different card but nothing else should be paid with the card.
If a guest asks us to remove their information from our system.
Can we please get an update on this?
any news?
Hi Verena,
This has already been implemented a while back - see screen shot below. But it will only be allowed if no authorization exists on the card:
Thanks,
SNT Product Team
Dear Nikki,
if there is an failed authorization or charge, I cannot delete the credit card this way. I would need to delete it, as the credit card is not valid in this case.
Best regards,
Verena
14 people like this idea
Please give us an option to delete a credit card from a staycard.
For example:
If the wrong credit card is attached to the staycard, we would like to delete it completely instead of adding a new one on top, and hope the team does not accidentally charge the wrong card;
If the guest chooses to rather pay cash then we would like to delete the credit card from the staycard.