Implemented
Delete credit cards from staycards
6 CommentsSorted by Oldest First
Also, in case a part of the reservation is pre-paid with a different card but nothing else should be paid with the card.
If a guest asks us to remove their information from our system.
With the privacy laws as they are today and how people are stealing credit card information we need to be able to completely remove a credit card from an account. This should be a priority for the development team since it can result in errant charges and lawsuits for our business. Please address this quickly. Thank you
Can we please get an update on this?
any news?
Hi Verena,
This has already been implemented a while back - see screen shot below. But it will only be allowed if no authorization exists on the card:
Thanks,
SNT Product Team
Dear Nikki,
if there is an failed authorization or charge, I cannot delete the credit card this way. I would need to delete it, as the credit card is not valid in this case.
Best regards,
Verena
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Please give us an option to delete a credit card from a staycard.
For example:
If the wrong credit card is attached to the staycard, we would like to delete it completely instead of adding a new one on top, and hope the team does not accidentally charge the wrong card;
If the guest chooses to rather pay cash then we would like to delete the credit card from the staycard.