Implemented

NOTES - VISIBILITY

Hello,

We are having a major issue with Notes not being visible (unless you select Notes).

in other systems the Reservation Notes are visible when viewing the reservation, and the Billing Notes are visible when viewing the the folio.... 

it is very important to read the notes each time you open the reservation or folio, so they should simply appear without having to click Notes.

thank you,

Deone


Forum User

I completely agree. PLease add this to the staycard, just like in groups, where you don't have to open notes to see them. There is plenty of space on the staycard for this

SNT Team

This is also highly needed at Inn at Rancho Santa Fe as the notes are important and without having them pop up automatically, sometimes the notes are overlooked.

SNT Team

Hello all -


Great news! Stayntouch now offers an Alerts functionality with our new redesigned notes - you should see this enabled for your property this week.

  • The notes and actions sections on the stay card have now been moved to the left side of the screen to easily identify notes and actions for a reservation.

  • Eliminates the need to click on the respective sections to open and view any notes or actions.

  • Users can change a note to an alert to have a more prominent display on top of the stay card.

  • "Shared" notes and alerts can be enabled for Guest Cards, Company Cards, and Travel Agent Cards that will appear on the Stay Cards when applicable.

  • For a detailed on-screen overview of the changes to notes and actions, you can watch this video here.

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