Past Reservations - Monthly Export
Thank you, Claire! I really hope StayNTouch adds this features as it is crucial to my marketing reports for the hotel when trying to get a look at our demographics. Being able to see how much revenue we accumulated from each city will help us target or re-target our marketing campaigns to those areas we see growth!
Comment from Heather Dichirico: This information is crucial to my marketing reports as we like to look at the demographics to see which city is accumulating the most revenue so we can better target or re-target our marketing campaigns. The monthly reservation report also doesn't have revenue or ADR which would be helpful too.
Thank you, Claire! I hope to be able to see this update in StayNTouch soon.
Update
- could this be applied to Future Reservations and Past Reservations exports?
- could we have the Zip Code / Post Code included too?
Our Senior VP of Marketing has requested this additional demographic detail as important in each properties' marketing efforts.
We hope these additions in a StayNTouch update soon.
Thank you.
This information is now available in our Custom Exports Module using the Reservations data space.
Thanks
Product Team
2 people like this idea
We would like to see more guest data in the Past Reservations - Monthly Export, namely columns for City, State and Country if this information exists on the guests card.
Requesting like this:
Hotel Code
Confirmation Number
Created At
Arrival Date
Departure Date
Cancel Date
Arrival Time
Departure Time
Status
Adults
Children
Infants
Travel Agent - Account Name
Travel Agent - AR Number
Company Name
Company - AR Number
Rate Code
Room Number
Room Type
Payment Method / Payment Type / Value
Market Segment Name
Source Code
Group Name
Membership Class
Membership Type
Membership Number
Total Stay Amount
Rate Amount
Guest Last Name
Guest First Name
Guest Birthday
Guest Email
Guest City
Guest State
Guest Country
Currently the columns are as follows:
Hotel Code
Confirmation Number
Created At
Arrival Date
Departure Date
Cancel Date
Arrival Time
Departure Time
Status
Adults
Children
Infants
Travel Agent - Account Name
Travel Agent - AR Number
Company Name
Company - AR Number
Rate Code
Room Number
Room Type
Payment Method / Payment Type / Value
Market Segment Name
Source Code
Group Name
Membership Class
Membership Type
Membership Number
Total Stay Amount
Rate Amount
Guest Last Name
Guest First Name
Guest Birthday
Guest Email