Ability to void, edit, process offline (those that do not show up on SNT) credit card transactions
If a batch fails due to one or more transactions, we need the ability to re-enter the transaction(s) without creating a duplicate SNT transaction. Also if a credit card transaction is made erroneously we should be able to make adjustments to the credit card batch. For example, if a front desk agent accidentally charges 100 two times and then refunds 100, we should be able to void the extra 100 and corresponding refund of 100 on the credit card batch so the guest sees only one charge of 100 on their statement vs. a 100 and another 100 followed by a 100 refund. This ability should be limited to night auditors and management or supervisors.