Overbooking function / complete overview of Availability/Groups/Allotment
M
Marina Skjørberg Nordås
started a topic
over 6 years ago
3 people like this idea
Hi,
As of Friday we are live with a connection to Travelclick and the OTAs in First Hotel Marin, but we discover a big problem regarding the tentative groups - the OTAs (and Travelclick) are closed down even if we have the groups in tentative deduct. As it's not possible to enter an overbooking in Rover we are closing out business in the OTAs on days that we know we will have a wash in the groups. I am attaching an example from the availability for First Hotel Marin to show how many days that will close down and how many rooms that is actual in tentative. I have no other choice than to remove "taken from inventory" in the Hold status so that we will be able to sell our rooms. When I do that it is my understanding that I will have to check number of rooms sold 3 different places to see the total; Availability, Groups (and press to see the total of tentative rooms, as it is not in the column for total) and Allotment -then add all the rooms per day to be able to get an overview of the total. Is this the best solution you have?
This will be a huge problem for several First Hotels, and as we are entering the high season in First Hotel Marin, we really need a overbooking function to be able to control the days we want to sell more than our inventory - but still be able to see a overview of the total one place.
Feel free to suggest any other solution that might work in the meantime.
3 people like this idea
Hi,
As of Friday we are live with a connection to Travelclick and the OTAs in First Hotel Marin, but we discover a big problem regarding the tentative groups - the OTAs (and Travelclick) are closed down even if we have the groups in tentative deduct. As it's not possible to enter an overbooking in Rover we are closing out business in the OTAs on days that we know we will have a wash in the groups. I am attaching an example from the availability for First Hotel Marin to show how many days that will close down and how many rooms that is actual in tentative. I have no other choice than to remove "taken from inventory" in the Hold status so that we will be able to sell our rooms. When I do that it is my understanding that I will have to check number of rooms sold 3 different places to see the total; Availability, Groups (and press to see the total of tentative rooms, as it is not in the column for total) and Allotment -then add all the rooms per day to be able to get an overview of the total. Is this the best solution you have?
This will be a huge problem for several First Hotels, and as we are entering the high season in First Hotel Marin, we really need a overbooking function to be able to control the days we want to sell more than our inventory - but still be able to see a overview of the total one place.
Feel free to suggest any other solution that might work in the meantime.
Regards,
Marina