Add negative payments to Financial Transaction Report
J
Jesper Lauersen
started a topic
over 6 years ago
Hi!
We use the Financial Transaction Report, to check what corrections have been made by our employees. However, this report doesn't show negative payments, which is basically also a correction and just as important to check.
For example; a guest leaves the hotel, but has still credit on his/her bill. Our employee refunds the amount to the creditcard of the guest by a negative payment.
Our administration / Management, need to see this correction to check whether refunding the remaining amount was valid or that the remaining amount is due to an incorrect roomrate / missing services.
Could you add the payment chargecodes to the report?
Hi!
We use the Financial Transaction Report, to check what corrections have been made by our employees. However, this report doesn't show negative payments, which is basically also a correction and just as important to check.
For example; a guest leaves the hotel, but has still credit on his/her bill. Our employee refunds the amount to the creditcard of the guest by a negative payment.
Our administration / Management, need to see this correction to check whether refunding the remaining amount was valid or that the remaining amount is due to an incorrect roomrate / missing services.
Could you add the payment chargecodes to the report?
Kind regards,
Jesper