Once a guest checks out, the auth drops immediately. We post minibar charges after the guest checks out, but the credit card declines because the auth has dropped. Is there a way to keep the authorization for 24 hours to make the necessary charges.
Also, once the guest checks out, we are unable to post minibar charges through know-cross. Is there any way to avoid this?
1 person likes this idea
Hi,
Once a guest checks out, the auth drops immediately. We post minibar charges after the guest checks out, but the credit card declines because the auth has dropped. Is there a way to keep the authorization for 24 hours to make the necessary charges.
Also, once the guest checks out, we are unable to post minibar charges through know-cross. Is there any way to avoid this?