Queue Guests via ZEST
We would like a similar functionality with the ability for the kiosk to automatically queue guests that arrive early when no room is available.
PUBLIC Hotels would also like to see the ability for the kiosk to put guests in queue rather than as mobile check in when the room is not ready.
This remains an important request for PUBLIC
The reason PUBLIC needs this enhancement which would put guests with the room not ready at the kiosk into the queue is because they need to get a credit card during the check in process at the kiosk, so the room not ready functionality / feature toggle does not work for them as it follows the auto check in guest mobility check in selection.
If we collected the credit card prior to the room not ready functionality kicking in, that would resolve this.
2 people like this idea
assign them to a vacant room, and advise them that they will receive a call when their room is ready.