Implemented

Unlock AR direct billing folios

Please allow for direct billing changes on guest folios. I know that currently once it is settled there is no way to change the folio. This can create billing problems and when a client is incorrectly charged we have to type a manual invoice and throw our syste out of balance to correct any errors that occurred. By simply allowing The Finance and or admin team the ability to change guests direct bill folios you would be aiding greatly in our daily billing activity and enhancing the level of service for us, our clients and guests.

1 Comment

SNT Team

Hi Wesley,
With our newly release AR module, we have actually added the ability to make the adjustment from within AR, which is the preferred way for adjustments so we won't create imbalances between the ledgers. Once a folio has been transferred to AR, it needs to be locked, but anyone with permissions to access AR can access the same folio and add the adjustment.
I hope going forward this will remove the need for you to manually retype the invoices.


Kind Regards

SNT Product Team

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