STATUS: Credit Card Service Outage [Resolved]

Dear Customers,

From 1:00 AM EDT on Monday, October 16, 2017 to 3:30 AM EDT on Monday, October 16, 2017 the backend services to process credit cards through Rover were down. The issue was traced to a locked database row and resolved by the StayNTouch engineering team as soon as it was diagnosed.

We apologize for the disruption and inconvenience and we have taken steps to mitigate this specific scenario in the future.

If you have any questions, please contact us via the StayNTouch Helpdesk.

Thank you,

StayNTouch Customer Support