Ability to merge a Guest Card

Hi Becca,

I think the best would be to be able to merge the profiles. This way you can keep any linked revenue also all under one guest/contact! I hope a PM agrees on this, would be nice to 'clean' up duplicates. Greetings Janine (SnT consultant)

Yes, merge, not delete.

Yes, merging would be great!

Thanks, merge is actually much more important than Delete...

If we can request it, could we get a 'smart' merge system, that will recommend us which ones to merge?  Also, the option to merge multiple accounts in one shot?  OTAs especially do not have the ability to determine if it's a return guest, so we get a lot of duplicates.

Hello! Thank you for making this merge feature as it is a great feature to have in order to provide the best service to our guests. One difficulty I am having with the feature is that it does not let me merge guest cards that have "active" reservations. Is there anyway to modify this? With our previous PMS it was no issue at all and we were able to combine guest information based on which information we wanted to keep. This would be extremely helpful so that we do not have to continuously apply the same information into "new" guest cards that don't have the full information (address, phone number, email, etc.) I have made a separate post requesting this feature to be implemented and hope to see it in a future update! 

Cheers.

I can see a new button in Rover MERGE - is it near??? :)

I would like to know how we can merge profiles, please!

This is a feature that we are also interested in.  Would love to have this capability.

Any update on guest card merge?  We so need this for tracking.

Not sure if this post has died, but it would still be helpful for us to be able to merge active reservation Guest Cards to past Guest Cards. Sometimes the guest information from the past card is what we would prefer to have on file instead of the active reservation guest information.

Thank you

Merging!

Keep us updated:)