Editing Credit Card Charge
2 CommentsSorted by Oldest First
This I disagree. I feel it's much more clear and accurate to see the exact changes made, and the history of all charges and changes made.
This is true in some instances especially for a past reservation. However for a same day check out, being able to edit the charge is a quicker way to do the transaction and still using the same authorization code. Guests do not always want to see multiple transactions on their statements. This is especially true if it was an error on the hotel side.
1 person likes this idea
We would like to have the ability to edit a credit card charge when working on it during the day of check out. Many other systems allow this and this should be standard, yet we do not have it in rover. My staff and I have to instead do an actual credit card refund which again is quick and easy but the option of editing should be there.