Implemented

Ability to Remove or Delete a Credit Card From a Reservation/Stay Card

It would be nice to be able to remove or delete a credit card that was added to a reservation. This is important if the Rover-user accidentally adds the wrong card to a reservation (and to make sure the incorrect card does not get charged later on). 

This is currently possible from the Guest Card, so it should be possible in the reservation/Stay Card as well.

Forum User

Often a third party books for a guest with their credit card for payment of a certain charge code only (accommodation and or city tax). This card then should not be charged for any incidental charges. This often still goes wrong if there is a balance on check out.
Do we have an update on when this feature is planned?

Forum User

Often a third party books for a guest with their credit card for payment of a certain charge code only (accommodation and or city tax). This card then should not be charged for any incidental charges. This often still goes wrong if there is a balance on check out.
Do we have an update on when this feature is planned?

Forum User

any update on this?

Forum User

We really need this, especially for third parties booking agents that use virtual cards or company cards that is only meant to pay for the room. For example sometimes inexperienced front desk personell will inadvertently choose the virtual card for expedia to pay for incidents, instead of the card the guest authorized at check-in. This happens since both cards are still visible when you pick manual charge. Also EOD for some reason will sometimes pick the Expedia card instead of the guest card for incidents that have been placed in a bill after the bill where we have charged the expedia card, if no payment method has been picked (like Expedia is in bill #2, in bill #3 is a beer that has not been charged for yet and from two authorized card EOD picks the first card entered which is the expedia virtual card). 

We really need a way to remove the virtual card information once the card has been charged since it's not going to be used again. Also would have been great if a swiped card ALWAYS take priority when Rover tries to pick a card to charge.

Forum User

Any update on this?

Forum User

We would really love to see this feature! This request was asked 2 years ago? Can you please provide an update for it? 

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