Rover Overlay Release (v1.24)

Modified on: Thu, 10 Nov, 2016 at 3:18 PM

Applies to:          Rover PMS             Rover Overlay


Rover Overlay Release (v1.24)

Effective: 10 November 2016 

Hello team,


The following new features are now available in Rover Overlay. 

Please share these notes with all the Rover-users at your hotel. 


Thank you, 

The StayNTouch Team

HIGHLIGHTS INCLUDE:



NEW ADDITION!  Rover Overlay now displays the external reference number associated with a reservation. As a result, Rover-users will notice the following updates:
  1. Users can now locate a reservation by its external reference number; type five or more numbers into the search bar to begin reviewing matching results in Rover Overlay. 
  2. If the reservation has both a confirmation number and external reference number on file, Rover will display the external reference number in the list of returned reservations (see Figure 1). 
  3. The external reference number will also appear on the reservation's Stay Card (see Figure 2). 
  4. The external reservation number seen in Rover is the reservation's primary external reference number. Even if multiple reference numbers exist, only the primary number is sent from OPERA to Rover. 
  5. The external reference number cannot be edited in Rover Overlay.

Figure 1
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Figure 2
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WOW!  Need to quickly retrieve a list of reservations in Rover? The Rover Dashboard has been improved to return matching reservation results faster than before - even for our larger properties with many reservations on file.

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