How to Move Multiple Charges

With the Move Charges Icon, a Stayntouch PMS user can assign multiple charges to a new bill from the Guest Bill page or Accounts page. This functionality is limited to moving multiple charges between in-house guests or to any open accounts.

Step 1. Locate the List of Charges
Start from the Guest Bill or Accounts page to begin moving or re-assigning charges. Regardless of what page you start from, moving charges is the same for guests or accounts.

  GUEST BILL

    From the Stay Card > Bill & Charges > Guest Bill page.

ACCOUNT DETAILS

From the Front Desk > Account page, select the Transactions tab.

Step 2. Select the Charges
Check the box beside the charges you’d like to move or re-assign (you may choose one or more charges at a time).

Step 3. Click the Move Charges Icon
The Move Charges Icon will appear after a charge or charges have been selected.
Select the Move Charges Icon.

Step 4. Create New Bill
If you need to move one or more charges to a new bill, you must first create a new bill by selecting the "+" icon beside the current bill.

   GUEST BILL


    ACCOUNTS

Step 5. Configure & Assign
From the pop-up window that appears, choose either option below:
Move the charges to a new bill.
Assign the charges to a new account/guest.

Step 6. Review the Activity Log (optional)
If you would like to view a record of these changes, the action will be tracked in the Activity Log.

GUEST: ACTIVITY LOG

ACCOUNT: ACTIVITY LOG