Upsell Late Check-Out Setup

Modified on: Wed, 27 Nov, 2019 at 9:08 AM

Applies to:       Rover PMS    Rover Overlay

Upsell Late Check-Out Setup

Upsell Late Check-Out may be offered to guests using both Zest Web mobile check-out and Zest Station check-out. When turned ON and available (based on allotted max number of late check-out upsells allowed), guests will be offered the option to check out later. 

When selected, up to three late check-out time/price options will be presented based on setup. Go to Settings > Promos & Upsell > Upsell Late Check-Out  


LATE CHECK-OUT UPSELL -  Turn ON/OFF Upsell Late Check-Out.

EXCLUDE GUESTS IN PRE ALLOCATED ROOMS - Mark the box to exclude the offer from being shown to guests departing from rooms that are already assigned to incoming reservations.  

CHARGE CODE - Select the charge code that will be used to post the late check-out charge when a late check-out time is selected by guests. 

CHECK-OUT TIME EXTENDED - Enter up to three late check-out times and a corresponding price for each late check-out time, which will be posted to the guest folio automatically when a late check-out time is selected. 

NUMBER OF LATE CHECKOUTS PER DAY - Enter the maximum number of late check-outs per day that can be purchased by guests.

LIMITED LATE CHECK OUTS BY ROOM TYPE - Select a room type from the dropdown and select ADD ROOM TYPE. In the MAX PER DAY box, enter the maximum number of late check-outs allowed for that specific room type. Enter 0 to exclude a room type entirely. 



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