POSTING CHARGES TO GUEST BILL
Charges for an In‐house or Due Out guest can be posted to a bill via Rover. From the Stay Card, go to ‘Bill & Charges’ and select ‘Add Charge’ while on the Guest Bill page. This will open the below screen to select the item to post along with the quantity and price. Select ‘Post Charge’ to add selected charges to a bill or ‘Cancel’ to cancel this transaction and exit out of this screen. The posted charges appear on the guest bill in Rover and on the folio in the PMS. Also, the balance on the Stay Card and the Guest Bill screens will update to include the new charge posted.
There is a Search Items box to look up charge and adjustment codes. Under Settings > Financials > Items, it is possible to add frequently used charge codes as Favorites which will display on the Add Charges window when it is first opened up.
Watch the video to post charges here >>