[VIDEO] Process an Expedia Virtual Card Reservation

Modified on: Mon, 9 May, 2022 at 9:56 AM

Applies to:          Stayntouch Cloud PMS          

[VIDEO] Process an Expedia Virtual Card Reservation



This video demonstrates how to process an Expedia virtual card reservation in Stayntouch Cloud PMS.

- 00:08: Retrieve an Expedia reservation

- 00:11: View Expedia rate

- 00:24: Update email address with guest's email

- 00:48: Proceed with check-in and enter missing data

- 00:57: Offer guest an upgrade

- 01:05: View credit card to be charged on BILL #1 of the guest bill

- 01:11: Move credit card from BILL #1 to BILL #2

- 01:25: Change payment method on BILL #1 from credit card to cash

- 01:38: Complete check-in and review/complete credit card authorization

- 02:00: Check out the room charge to the credit card on file on BILL #2

- 02:08: Authorize the credit card on file for the amount charged

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