"Cannot Decrement Single Count" Error Message

Modified on: Tue, 16 Feb, 2021 at 9:11 AM

Applies to:          StayNTouch Cloud PMS             StayNTouch PMS Overlay

"Cannot Decrement Single Count" Error Message


If you try to add a room to a group block after reservations already exist on the group block, and you get the error message, "Cannot decrement single count", you need to make sure that the blocked figure per occupancy type is equal to or greater than the picked up count per occupancy and save your changes before trying to add the inventory again. 

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