Registration Card Will Not Print If Add-On Charge Code Is Missing

Modified on: Mon, 16 Sep, 2019 at 3:53 PM

Applies to:          Rover PMS             Rover Overlay

Registration Card Will Not Print If Add-On Charge Code Is Missing


A registration card for a reservation will not print if a charge code associated with the reservation has been deleted. In the example below, the charge code for the add-on "Breakfast Adult" has been deleted by hotel admin in charge code settings. A charge code can be deleted if there are no financial transactions/rates/items associated with it, and there are no validation conditions for add-ons when deleting a charge code. However, this will result in the registration card not printing for the reservation, since the charge code is missing. If a charge code is added back to the add-on, we can print the registration card successfully.


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