Removing Loyalty Programs in Rover Overlay
To remove an existing membership in Rover Overlay, please follow the steps below. Please note, loyalty programs that already exist in the external PMS will be present on the Guest Card.
1. Identify the member level along with other guest details. Pull down on the Guest Card tab to reveal more details.
2. Go to the Loyalty tab and select the existing loyalty program membership.
3. Delete the membership.
4. You will then see that the membership has been removed.