Issues Settling Credit Cards with Overlay Properties

Modified on: Wed, 13 Nov, 2019 at 3:14 PM

Applies to:          Rover PMS             Rover Overlay

Issues Settling Credit Cards with Overlay Properties


With the Rover Overlay platform, all credit cards are authorized and charged through the external PMS, OPERA. Because we do not control this process, we recommend issues concerning credit cards be escalated to Oracle and the hotel's payment gateway to investigate why any credit cards aren't being settled. Only once we understand what changed with the settling process, will SNT be able to assist further.

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