How to Check the Status of Connected Devices
With the release of StayNTouch’s Rover App (v.1.3.5), we’ve introduced the ability to check the status of paired iCMP/MagTek device(s) from the iPad. In most cases, the property will either use the iCMP or the MagTek device (but not both at the same time).
Where do I find the app? You can locate this newest version of the app by searching for SNT Rover in the App Store.
Functionality with the iPad includes:
- A status button that instantly retrieves stats about the device (access from Settings > Device Status).
- A banner notification when the device loses connectivity.
- A banner notification when the device’s battery life drops below 20%.
#1: Access Device Status
- From the Sidebar Menu, click Settings > Device Status.
The device status includes the following (see screenshot below):
The type of device (Ingenico or MagTek).
Device Not Found
If after selecting the Device Status button the device cannot be found, then Rover will report an unretrievable device (see below).
#2: Disconnected Device Notification
When the device loses connectivity, a banner notification will display.
#3: Low Battery Life
When the device’s battery life drops below 20%, a banner notification will appear.